Shipping Policy

All orders are shipped from the United Kingdom using Royal Mail and our fulfilment partners.

Processing Times

Orders are typically processed and dispatched within a few working days. During busy periods, dispatch times may be slightly longer.

UK Orders

UK orders are shipped via Royal Mail. Delivery times will vary depending on the service selected at checkout.

International Orders

We are delighted to ship our medals worldwide.

Please note that orders shipped outside the United Kingdom may be subject to import VAT, customs duties, taxes, handling fees, or other charges imposed by your country’s customs authority or postal service. These charges are not included in the product price or shipping cost and are the responsibility of the customer.

Customs regulations vary from country to country. We recommend checking your local import rules and potential charges before placing an order.

Any customs delays are outside of our control and may affect delivery times.

If a parcel is refused due to unpaid customs charges and is returned to us, any refund issued will exclude shipping costs and any return charges incurred.

If you have any questions regarding international shipping, please contact us before placing your order.